- Order Cancellation
1.1. You may cancel your order within [24 hours] of placing it, provided that the order has not already been processed or shipped.
1.2. To cancel your order, please contact our customer support team at [9041522608 / zenzgog@gmail.com] and provide your order number and reason for cancellation.
1.3. If your order is eligible for cancellation, we will process a refund to your original payment method within [3-7] business days.
- Cancellation Fees
2.1. We do not charge cancellation fees for orders canceled within the specified timeframe and conditions mentioned in this policy.
2.2. However, if an order has already been processed, shipped, or is in transit at the time of cancellation, standard refund and return procedures will apply as outlined in our Refund and Return Policy.
- Automatic Order Cancellation
3.1. In rare cases, we may need to cancel an order due to unforeseen circumstances such as product unavailability, pricing errors, or other operational issues.
3.2. If your order is canceled by us, we will notify you promptly and issue a full refund to your original payment method.
- Contact Us
If you have any questions or need assistance regarding order cancellations, please contact our customer support team at [9041522608 / zenzgog@gmail.com]. We are here to help and ensure a smooth shopping experience for you.
This Cancellation Policy outlines the conditions and procedures for canceling orders on zenzgo.com , including cancellation timeframe, fees (if applicable), and contact information for customer support.